FREQUENTLY ASKED QUESTIONS
1- What is the correct air pressure for my tyres?
You need to refer to the Vehicle Manufacturers’ handbook to know the
correct air pressure for your tyres. Always maintain the correct air
pressure so that your tyre stays in perfect condition. Do not forget
to check inflation when tyres are cold, and use a good quality tyre
2. Is the rotation of tyres a must?
Rotating the tyres nullifies the uneven wear developed in a tyre due
to vehicle mechanical conditions, road camber, driving habits etc.
Rotate the tyres as per the guidelines given by tyre manufacturers
or refer to our Tyre Tips
3. How often should I rotate my tyres?
Rotate your tyres at least once in 10,000 kms. Regular tyre rotation
promotes uniform wearing of all the tyres of the vehicle.
Directional tread design tyres should remain on the same side of the
vehicle and be rotated straight forward and straight back.
In a four-wheel vehicle, it is recommended that both pairs of tyres
are crossed to their new axle positions. Check your vehicle owner's
manual for the manufacturer's rotation recommendations, and also
adjust inflation pressures accordingly.
4. Why do my tyres wear out only in the
It is likely that your tyre is over-inflated. This could be leading
to wearing out in the centre. Take your vehicle to a service centre
and get the air pressure in your tyres corrected.
5. Is it advisable to fit a higher sized
tyre than the original fitment?
No. Upsizing of tyres reduces the fuel efficiency of your vehicle.
Tyres should always be replaced with the same size designation or as
recommended by the vehicle manufacturer.
6. Is it a must to use new tubes with new tyres?
Yes! Old tubes in new tyres may drastically reduce the
life of the tyre. Always use the designated tube for the particular
type and size of tyre being used.
7. How do I choose the right tyres?
Choose your tyres depending on their application.
Different patterns are available for different applications.
8. If I see one-sided wear on my tyres,
what should I do?
Get your tyres checked at a reputed service centre for a
possible misalignment. You can also rotate your tyres.
9. What is a directional tyre?
Tyre have to be fitted in a same way that they rotate in
the direction of the arrow. These tyres have low rolling and resistance.
10. How frequently I should take my car for
Proper alignment is necessary for even tread wear and precise
steering. It is advised to do a wheel alignment whenever you have
your tyres changed or when the wheel assembly has been removed and
refitted. You should also get your wheels aligned if you see
one-sided wear on the tyre. A vehicle is said to be properly aligned
when all suspension and steering components are sound and when the
tyre and wheel assemblies are running straight. One rule of thumb
for our Country is to get wheels aligned every six months. Gentipak's
Sales and Services Center will do a proper job.
11. Can I fit a tubeless radial and
tube-type radial tyres on the same vehicle?
Yes, but preferably on a different axle and in pairs.
12. How long original equipment tyres last?
It is not possible for General Tyre to state any written mileage promise on any type
of tyres as original equipment. As it depends largely on several
factors such as styles, construction features, vehicle's
applications, geographical conditions, driving habits etc. However,
If maintained properly, tyres can run for longer without any
13. What is alignment?
A vehicle is said to be properly aligned when the tyre and wheel
assemblies are running straight. Proper alignment is necessary for
precise steering. Uneven front/rear tyre wear in vehicle's steering
response indicate misalignment. The alignment can affect tyre
mileage and performance.
14. What is vibration?
Vibration indicates a problem in the car that needs attention. The
tyres, suspension system and steering system are the possible cause
of vibration. The vibration can lead to excessive tyre and
suspension wear, which can be dangerous in driving.
15. Should I provide special attention to
my new tyres?
Yes, as new tyres may probably provide different feel
from the replaced tyres. It takes a little time to get familiar with
the performance and handling of new tyres. Special attention should
be provided while braking, accelerating, driving in the rain etc. as
these times clearly indicates the noticeable differences.
16. How do I know about the requirement of
Tyres with tread wear indicator bars molded into the
tread. The tread start showing the solid rubber bars across the tyre
width, it is the time to replace the tyre. In addition, visual
appearance also provides clear idea about the tyre replacement.
17. Why do tyres need to be balanced?
It is important to have properly balanced tyres for comfortable
driving and long tyre life. Unbalanced tyres cause vibration,
premature tyre wear as well as wear to vehicle's suspension. Tyres
should be balanced when mounting or remounting on wheels.
18. What is the meaning of 'Ply Rating' and
Ply Rating is a measure of the strength of bias tyres. The higher
the rating number (always an even number), the greater the inflation
that a tyre can hold. From that inflation pressure, a load carrying
capacity is known from published load/inflation tables. Load Index
is a number that represents what load a tyre can carry. A higher
number implies a higher load capacity. Once again, the load number
must be looked up in a table or read from the tyre stamping.
19. Is it safe to repair a flat tyre?
Your best bet is to make sure your spare tyre is always ready to do
the job. Check it regularly for proper air pressure and be sure that
it is in good shape.
20. Must I replace my present tyres with
the same size tyres?
Never choose a smaller size than those that came with the car. Tyres
should always be replaced with the same size designation (or
approved options) as recommended by the vehicle manufacturer or
General Tyres dealer.
21. What should I do if I notice a
Vibration is an indication that your car has a problem that needs
attention. The tyres, steering system and suspension system should
be checked to help determine the possible cause and correction of
the vibration. If left unattended, the vibration could cause
excessive tyre and suspension wear. It could even be dangerous.
Visit Gentipak's Sales and Service Centre for checkup.
22. When buying just two new tyres, should
they be put on the front or rear?
When radial tyres are used with bias tyres on the
same car, the radials must always be placed on the rear axle. Never
mix radial and bias-ply tyres on the same axle. When you select a
pair of replacement tyres in the same size and construction as those
on the car, we recommend you put them on the rear axle. A single new
tyre should be paired on the rear axle with the tyre having the most
tread depth of the other three.
23. I have to replace a tyre, can I get any
type or brand?
We, the tyre industry, prefer you avoid the mixing of tyre types on a passenger car. This means you should avoid two tyres
of Brand A's "123" size tyres with two tyres of Brand B's "456" size tyres, or even two of Brand A's "789" size tyres if reasonably
possible. All four should be the same brand and size for best
overall performance. Even mixing significantly worn tyres with new
tyres of the same type is not encouraged. Mixing may reduce the
handling potential of your vehicle. Either buy four tyres of the
same type, or at least get two of the same type that is already on